We are dedicated at www.enakshi.com to offer you the best quality in our products and services. We take stringent measures to ensure that the items delivered to you are in perfect condition.
We at Enakshi endeavour to serve the best of quality products to our customers. Please note the that there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and colour settings and capabilities of monitors.
Item Received in Damaged Condition/Manufacturing Defect OR Wrong Item
If you have received a damaged item or a wrong order, or if it was misrepresented on our site, please contact us by email at [email protected] A return request can be raised within 7 days from the receipt of the product.
Return/Refund of the Product
1. If you wish to return a product, you can write to us at [email protected] We will arrange for a pick-up at a time of your convenience.
2. Please return the order with original packing & in original condition along with the invoice received.
3. The product amount will be credited back to your account from which you have made the payment, once we have received the products and quality check is done and same will be intimated you through email.
4. Enakshi.com will bear the entire cost of the return shipment.
5. In case we do not have a pick-up facility in your area, you can send us the goods via a reliable courier and share the courier receipt.
6. We will refund the courier amount to you at the time of the receipt of goods. The goods can be couriered to: Attn: Mr. Maharsh Shah, Cellar, Deepkala House, CG Road, Ahmedabad - 380009
In case you wish to cancel your order, you can write to [email protected] with your order details before the order is dispatched (usually within 4-5 hours of placing the order). Once the order has been dispatched from our end, it cannot be cancelled. You can receive the order and write to us at [email protected] to create a return request. We will arrange for a pick-up at a time of your convenience.